I met with one of my business coaching clients recently – they were concerned that they didn’t have as much cash in the business as they expected.
I asked them to prepare some information for the meeting:
When I got there the desk was covered in a deep layer of reports. …Continue
At my seminar the other day we talked (amongst other things) about understanding your unique selling proposition, or USP.
My contention is that all successful businesses understand their niche and have a sales proposition that is uniquely attuned to that niche.
The challenge back from some attendees (owners of growing businesses) was that it was impossible to differentiate some businesses – you are either different or you aren’t.
People mentioned plumbers, web designers,…Continue
A client of mine hired me because his staff weren't performing up to his expectations.
He’s a smart cookie and has been running a modestly successful business for many years.
He’d read The E-Myth and implemented strong processes.
His strategy was well thought-out and he’d taken all his staff out of the office for a day to present it.
He had implemented Investors in People.
But…productivity was low, staff attrition was high and errors were rife. My client…Continue
The limiting factor in the growth and success of any small business is its staff. The right staff can take on responsibility, innovate, sell, keep customers happy and make your life as the business owner much easier. The wrong staff can drain you and the rest of your employees of energy and time.
SMEs often struggle to recruit good staff. There is a shortage of good people whatever the size and reputation of an employer – it is a buyers’ market. There are also some real or…Continue