Networking in Berkshire - Business Event Details

A technique to find the root cause of a problem is to ask Why? 5 times.

But before you rush off and prove this for yourself there are a couple of things to consider, so practise first.

Ask yourself Why 5 times and at about the third time it may will feel very personal (good) and can swiftly move to be down right rude, invasive and abusive (bad)

So practise and think about how you can phrase the why into the question you want answering or you want to get to the bottom of up to 5 times without becoming abusive or rude and the poor victim (as that is how they coudl feel) clamming up or not exactly telling the true and complete picture

 

Great technique but as with many things, to get the best out of it needs some practise and perhaps a little guidance

Ask us more at www.bbite.co.uk Why? I'll leave that to you

 

P.S. We also do mentoring

Views: 15

Comment by Ian Wooler on October 20, 2011 at 16:37

Tom, thanks for the post. The following is the link to my '5 whys' post earlier in the year http://www.networkinginberkshire.co.uk/profiles/blogs/why-why-why-w...

Kind regards, Ian.

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