When I started my business a few years back I set-up an account with NatWest as I banked with them on a personal level and wanted to continue the relationship. I thought long and hard about how to establish my Marketing Consultancy and I figured that helping banks to help their clients with their marketing would be a Win-Win-Win. Sadly when the account was set-up it was assigned to their Direct Business Banking Team (despite me specifically completing the application and nominating Wokingham as my local branch) so I never benefited from any kind of local support. When I explained the situation they just told me it was impossible to reverse, only to shut my account and go through it all again. Needless to say I left it there and continued as a pretty fed-up customer as a result...
Anyway, about a year ago my Accountant introduced me to Matt Fleming from Barclays. Matt is a great guy, very approachable and Barclays are becoming very pro-active on the Networking & Educational front. As a result, I met with Matt and ran through the options for switching across and quickly decided it was in the interests of myself and my business to do just that. The process was very simple and I'm now a customer and working closely with my Accountant and Matt at Barclays to continually strengthen Digity Marketing.
I know the word 'bank' is often followed by a sigh but in this instance I feel I've cracked a difficult nut and just wanted to share. I then wondered what everyone else felt they received (or lacked) from their own bank manager. You don't need to name names but in a general sense, how do you feel?
By the way, if you want me to introduce you to Matt, drop me an email and I'll do the honours.
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