Food for thought - are human relations the key?
One of the most important lessons learned by companies early in the 21st century is that to continue to grow and thrive, the customer needs to come first. It sounds simple, but successful organizations recognize that customer satisfaction stems from a series of interconnected events and customer loyalty drives profitability and growth. This complete experience can cause a customer to…Continue
Good Morning Everyone,
I hope your week is treating you well. Here is round 2 of Effective Presentations.
Presenting with Visual Impact
You have the opportunity to be a better leader, mentor, educator, and more refined communicator when you use the strength of visuals and graphics. Human beings possess separate thinking systems for processing visual and verbal material. Your capacity for meaningful learning increases when you tap…Continue
Since posting articles it seems that I have had a few requests for information about Presenting. This is something which has come to light as extremely important over the last few years as Business Professionals (at all levels) need to not just present but present/get their message across with IMPACT and STAND OUT FROM THE CROWD!
So this week I will posting a series of articles relating to this.
Have a great…Continue
Resolving Customer Complaints
Unfortunately, complaints are a necessary part of doing business. Until a perfect product, organization, or company is invented, you are going to have to deal with negative issues from your customers. It is inevitable that problems will arise, and just as certain that some people who complain will be hard to please.