Networking in Berkshire - Business Event Details

Survey Creation for Business

Event Details

Survey Creation for Business

Time: July 17, 2017 from 9:30am to 1:45pm
Location: Holiday Inn Reading West
City/Town: RG7 5HT
Website or Map: https://www.ihg.com/holidayin…
Phone: 07909 928291
Event Type: newbury, thatcham, reading, basingstoke, business, workshop, networking, lunch, morning
Organised By: Teresa Gandy
Latest Activity: Jun 19

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Event Description

Full details can be found at: ClarityCX Survey Workshop

Whether a one off, or more regular pulse check of your customers/employees, surveys can help your business to:

  • Measure customer satisfaction and loyalty
  • Manage employee engagement and loyalty
  • Create marketing content
  • Capture testimonials and statistics eg: “95% of our customers say xxxx”
  • Build social media content
  • Understand or define your Unique Selling/Value Proposition
  • Identify unhappy customers (before they leave!)
  • Get feedback on a particular product/service/website experience or future product/service
  • Generate engagement and develop your contact database

During the workshop you will:

  • Understand and define your survey strategy

  • Learn how to write and structure surveys effectively

  • Create effective survey questions specifically for your business.

  • Learn about NPS score and how to calculate / use it

  • Have the opportunity to network over a buffet lunch with other attendees

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